Support

How can we help?

When you write to us, mention your device and app version — and for sync questions, whether you use the phone app, the web app, or both.

Email us

Questions, bugs or feedback — we read every message.

What we store, where it lives and how it is protected.

Remove your account and all cloud data permanently.

Herculex gives fitness guidance, not medical advice. If something feels wrong during training or a fast, stop and talk to a doctor.