Delete your account
You can delete your Herculex account at any time. Deletion is permanent: your account and everything stored in the cloud for it are removed and cannot be recovered. Herculex is published by AMS Solutions Studio.
Delete it in the app
- Open Herculex and go to Profile → Settings → Account.
- Tap Delete Account and confirm.
The deletion happens immediately. The app then wipes the data stored on that device as well. The same steps work in the web app at app.herculex.app.
Can't open the app?
Email support@ams-solutions.comfrom the address you signed up with and ask us to delete your account. We will confirm and complete the deletion within 30 days, as the GDPR requires.
What is deleted
- Your account and sign-in details.
- Workouts, sets, templates and programs.
- Food logs, custom foods, recipes and nutrition targets.
- Fasting sessions, body measurements and cycle records.
- Physique goals, check-ins and weekly reports.
- Any photos stored for your account.
What is kept
If you added a barcode product to the shared food catalogue, the product information (name and nutrition values) stays available to other users, but it is no longer linked to you. Nothing else is kept.
Data that lives only on your phone — such as Apple Health or Health Connect data and progress photos — is removed when the app wipes the device, or when you uninstall Herculex.